The first torch we ordered didn't work. But when we let Eur Kitchen know about it they immediately sent a replacement at no charge that works just fine! Easy to use and extremely helpful in the kitchen or dining room. Or anywhere!
I love this. Just bought last week and have been experimenting with different recipes. I could not get it to work at first but turns out it was user error. I have to make sure to screw the charger onto the dispenser until you hear the gas. Then it worked perfectly!
Use for ca. 20 times was ok - now it dosn´t ignit any more - Batteries ?
Have never used a culinary torch before. This torch performed exactly as I had hoped and hope to use it for quite a while.
Followed the directions to the letter and the dispenser does not work or function.
Waste of money and time. Embarrassing product.
It looks very good quality, large and made of good materials.
Good flame and gas control with safety latch.
Very happy with the purchase for now.
Hi,
I replaced my N2O holder because my last one cracked, but now the heavy cream is leaking from the lid. Is there a tip to resolve this problem? Is there a different size holder? When I twisted it onto the canister, the air all seemed to leak out of the sides. Please help.
This torch is super reliable and easy to use. Just turn the dial until you hear the gas hissing and press ignite button in upright position, if doesn't ignite in two pushes just turn the dial up a touch and try again, it lights almost every time right away. When you refill it make sure it's empty I even depress valve to make sure, then once torch is cool hold it upside down make sure gas is off and refill about ten seconds. After turning right side up wait about 30 seconds for gas to turn to liquid then I usually fill another 5 to 10 seconds and watch the guage. Should be perfect every time, if it goes above full just open the valve and bleed the excess gas away from spark or heat. Careful lighting first time when full make sure to hold in upright position after letting gas condense for 10 minutes after filling and then start small flame. After a couple refills it's super easy to use. The gas lasts a long time. Be sure to store away from sun,kids and heat. I love my torch and you will love it also.
What a great company to do business with. Amazing customer service!! I’ll be back!
This is the best whipping cream dispenser there is on the market easy to use great quality
Great torch - easy to light, safe to use! However the QR code provided doesn't seem to function to register the torch or to receive the free recipe eBook as stated, which is disappointing.
There was a problem with my order, so it was not filled until May 25th, I believe. I have not received the product yet. Sorry, unable to give a good rating at this time.
Placed my order 14 days ago, got an email saying it shipped the same day but I was not provided a tracking number. Still have not received the product and I am very disappointed with this company. Cannot even call customer support since they are closed all weekend. Will instead be purchasing a whipped cream dispenser elsewhere.
Everything seemed simple enough until I tried to light it. It won't light. The trigger doesn't provide a spark to ignite the fuel. It seems to far away to function properly. Very disappointing.
As described just recommend you buy a metal top part, since it only comes with plastic ones.
We discovered homemade whipped cream several years ago, and we've loved it. What we didn't love was having to scoop whipped cream out of the blender and cleaning up after. Had know idea whipped cream dispensers like this one existed until we saw one at a restaurant. Super cool!We ended up going with this one based on reviews and the right balance of quality parts and price. And the reviews were right! It's really high quality. And the taste is great!
Had to have a torch to make Baked Alaska. Worked perfectly! Super easy, just what I needed.
You have the opportunity to exhaust vast amounts of butane on the highest setting. Does a great job on sous vide meats. The flame is far more powerful than the last one of these things that I had.The mechanics ARE a bit awkward. My prior flame thrower had a slider to adjust the the flame, Igniting the gun turned on the gas at the preset flame level. With this you have to first turn on the gas with a knob which has a safety latch. Then you spark the gas for a flame.In other words it's two steps instead of one. I suppose that it makes the whole thing safer and I am more interested in the performance than the triggers.There is no separate setting to hold the flame on - as there is with most of these devices. Ignite it and it stays lit until you turn the gas off.
From the very beginning, I had a problem with this NOT working after the FIRST successful 'squirt'. Nothing would come out after that, and I was wasting gas and cream. Then I reached out to the seller, and they sent me specific steps to try, which I did, and now everything seems right.The "fix" was to remove the pressure valve stick to clean it completely in order to make sure it was not clogged (which it apparently was), and also to remove the dispenser tip adapter (the metal ring that the tips screw on to) completely so that from the inside of the lid you can pull the pressure valve stick out. There are two holes on the pressure valve stick that you can clean with the included brush. These components need to dry and then you can reassemble the whipped cream dispenser by placing the pressure valve stick back in place and screwing on the metal ring, making sure the silicone gasket is in place before use.Seller also recommended that you mix any added ingredients into the cream in a separate bowl before putting it into the dispenser to allow for any solids to be dissolved and dispersed completely to prevent any potential clogging. I don't think that was part of my problem, because the only thing I put in the dispenser is cream, liquid stevia, and vanilla, but I went ahead and did it anyway.The good news is, NOW it works perfectly - EVERY TIME I use it, and I appreciate the seller working me through this fix!
I was impressed by their customer service. I got an email after I got my order but didn't use it right away. Once I got my butane and filled it up, it wouldn't ignite but I was able to use it still by manually lighting it. Complained about and they replaced it right away. This little thing can do a lot of stuff. I can blacken my favorite without burning it and my daughter made her first creme bruIee perfectly. I highly recommend it.